Sales and Marketing Insights

Practical Lessons From More Than 20 Years of Experience

The Insights section shares lessons and observations from my career in advertising sales, new account development, digital strategy, and business ownership.

My goal is to provide practical information that sales professionals, marketers, and business owners can apply to their own growth efforts.

Article Categories

Advertising Sales Business Development Digital Marketing Search Engine Optimization Leadership Business Ownership

Initial Articles

Shawn Strawser business growth analytics
01

Shawn Strawser on Using Data Without Losing the Human Side of Marketing

Modern marketing gives us more information than at any other point in history.  We can measure traffic.  Clicks.  Conversions.  Search rankings.  Email engagement.  Calls. …

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Person reaching a mountain summit
02

Shawn Strawser on Self-Leadership: The Discipline Behind Consistent Performance

Leadership is usually discussed in terms of leading other people.  Managing a team.  Setting expectations.  Creating culture.  Motivating employees.  Those things matter.  But I…

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Shawn Strawser goal planning workspace
03

Shawn Strawser on Why Execution Matters More Than Ideas in Sales and Marketing

Ideas are everywhere.  Every business has ideas.  Every sales team has ideas.  Every marketing meeting seems to produce another list of campaigns, improvements, projects,…

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Shawn Strawser sales and marketing graphic showing sales and marketing as connected pieces working together.
04

Shawn Strawser on Why Salespeople Should Understand Marketing — and Marketers Should Understand Sales

For most of my career, I have worked somewhere between sales and marketing.  I started in advertising, moved into high-volume new account development, transitioned…

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Shawn Strawser professional reputation graphic focused on reliability, results, trust, and adding value.
05

Shawn Strawser on Building a Professional Reputation That Creates Opportunities

My name is Shawn Strawser, and one thing I appreciate much more today than I did at the beginning of my career is the…

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Shawn Strawser customer conversations marketing graphic showing a listen, identify, create, deliver, and drive process.
06

How Customer Conversations Improve Marketing Content

Customer conversations reveal the words people use when they are trying to understand an offer. They can expose missing information, confusing claims, and assumptions…

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Shawn Strawser business growth analytics
01

Shawn Strawser on Using Data Without Losing the Human Side of Marketing

Modern marketing gives us more information than at any other point in history.  We can measure traffic.  Clicks.  Conversions.  Search rankings.  Email engagement.  Calls. …

Read More
Person reaching a mountain summit
02

Shawn Strawser on Self-Leadership: The Discipline Behind Consistent Performance

Leadership is usually discussed in terms of leading other people.  Managing a team.  Setting expectations.  Creating culture.  Motivating employees.  Those things matter.  But I…

Read More
Shawn Strawser goal planning workspace
03

Shawn Strawser on Why Execution Matters More Than Ideas in Sales and Marketing

Ideas are everywhere.  Every business has ideas.  Every sales team has ideas.  Every marketing meeting seems to produce another list of campaigns, improvements, projects,…

Read More
Shawn Strawser sales and marketing graphic showing sales and marketing as connected pieces working together.
04

Shawn Strawser on Why Salespeople Should Understand Marketing — and Marketers Should Understand Sales

For most of my career, I have worked somewhere between sales and marketing.  I started in advertising, moved into high-volume new account development, transitioned…

Read More
Shawn Strawser professional reputation graphic focused on reliability, results, trust, and adding value.
05

Shawn Strawser on Building a Professional Reputation That Creates Opportunities

My name is Shawn Strawser, and one thing I appreciate much more today than I did at the beginning of my career is the…

Read More
Shawn Strawser customer conversations marketing graphic showing a listen, identify, create, deliver, and drive process.
06

How Customer Conversations Improve Marketing Content

Customer conversations reveal the words people use when they are trying to understand an offer. They can expose missing information, confusing claims, and assumptions…

Read More
Shawn Strawser marketing strategies graphic focused on business goals, strategy, execution, and measurable results.
07

Why Marketing Strategy Starts With Business Goals

Marketing strategy becomes easier to evaluate when it starts with a business objective. Before choosing advertisements, content, or platforms, decide what the business needs…

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Shawn Strawser on asking better questions to build stronger sales relationships and uncover customer needs.
08

Sales Discovery Questions That Improve the Conversation

Good sales questions help you understand whether you can offer something useful. They reveal the customer’s objective, constraints, decision process, and expectations before you…

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Shawn Strawser on building trust through relationships, credibility, and consistent sales results.
09

Shawn Strawser on Building Trust: The Sales Principle That Never Goes Out of Style

My name is Shawn Strawser, and after more than 20 years working in sales, advertising, business development, and marketing strategy, one principle has remained…

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Why sales follow-up is important for building trust, creating momentum, and closing more deals.
10

Why Follow-Up Matters in Sales and How to Manage It

Follow-up matters because a customer’s decision often involves more than one conversation. The person may need information, approval, time, or a change in circumstances.…

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Who is Shawn Strawser? Sales, marketing, and business growth professional with more than 20 years of experience.
11

Who Is Shawn Strawser? A Career Built on Sales, Marketing and Growth

Who Is Shawn Strawser? My name is Shawn Strawser, and I have spent more than two decades building a career around sales, advertising, marketing,…

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300 new accounts in six months sales growth graphic with laptop analytics, follow-up systems, outreach, and relationship-building strategies.
12

What Bringing in More Than 300 New Accounts Taught Me

During a corporate inside-sales role, I brought in more than 300 new accounts within six months. It was an important experience in my advertising…

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